Here is the archive of real questions asked by real QuickBooks users, answered by Jennifer. Need personal QuickBooks help? Contact Jennifer now.
Archive of QuickBooks Questions
(& Answers)
Click below to see other questions and answers…
BANK RECONCILIATION
I cant seem to access the previous months bank recs
There is no drop down screen. I am using QB 2010
and it only shows the last rec downIn QB 2006, …
Non stock part- chart of account
I am adding items to my list of items and using a non stock part item.What account do i select in that drop down menu??
sufficient permission to create accountant copy
Hello, I am recieving an error that I do not have sufficient permission when I attempt to create an accountant copy. The quickbook file resides on a server …
tax value rounding error on 4 places after decimal point
Hello Quick Books smart person,
I have Quick Books 5.0. I am using Windows XP. I just now had to change my sales tax percent from 7.75% to 8.25%. It never …
Sweep accounts in banking
I am curious as to how you handle a sweep account in banking. When reconciling at month-end, there is typically one transacation remaining related to …
purchase on account
How do i enter purchased $50 on account from Brewer Paint Supplies. Record as paint supplies.
What do I put for the customer: job?
Splitting up accounts into 2 companies
Up until now I have been combining my business and personal accounts and expenses under one company. Now I am thinking I want to separate them into two …
where did my invoice total go?
I am using quickbooks 2007 pro for mac. For the first time I created a two page estimate and when I go to print it (either with my printer or preview …
Overpayment leads to a credit balance, how to correct?
A client over paid an invoice and now has a credit balance. I need to get rid of this but don’t know how. I thought about crediting one of their future …
Credit Card Payments
I have recently begun to carry a balance from month to month on my business(LLC)credit card. Now that I am only paying what I can afford each month, what …
Credit Card Reconciliations
Whenever I try to print my reconciliations I get an error message from Intuit Printer Library saying that the settings are wrong, but everything else prints. …
Uncleared Transactions on Reports
I am trying to get a report of expenses that have cleared for entries based on a classification. When I run the report, although I ask for only those …
Method 2 – Customer Deposits
Hi Jennifer, I purchased your ebook on customer deposits and started using method 2 in Feb on a transaction. I came across a problem when I went to pay …
How to close an estimate or show zero as its open balance
I typically create an estimate under a job, create invoice against this estimate. However, after this is done, the estimate still has the same open balance …
Invoicing Details and Reflecting Payments for Each
I have a client that has 15 different entities. He wants his billings to be detailed on one invoice, showing the amounts that each entity owes and the …
Backing up
Hi Jennifer,
I am having problems backing up to cd or usb ,When I go to a place to store , I usually back up in documents and then download to cd, I …
Excel to QuickBooks Payroll
We have QuickBooks Pro 2009 edition at our Fire Dept.
I run a quarterly payroll for about 40 paid volunteers.
To begin, I summarize time sheets by …
Receiving payments and making deposits
I need some advice on how to adjust or fix the bank register that has a wrong deposit amount entered through undeposited funds. This is a non-profit academy. …
How to tell which invoices were paid from payments received
Is there a function in QB that calculates which combination of invoices have been paid given the payment amount from the client?
For instance:
$475,192.29 …
importing invoices
I set up a new division of my company as a separate Quickbooks company file instead of a new class in my exsisting file. How can I import the invoices …
VAT on opening balances
When you start using Quickbooks and open a client account it asks for your opening balance. When on cash accounting, the opening balance will include a …
Prepaid Sales Tax
Hi Jennifer, another question for you… how do you record and handle prepaid sales tax. This is tax we occasionally pay to vendors for job materials …
QB for Food Broker
I provide food products to over 50 distributors from about 10 manufactures and re-distributors.
Can I track and trend the movement of each product between …
Invoices in Quickbooks
Hi there,
Just wondering how to enter invoices into Q.B. that i have already paid? Also, was wondering how I enter bills that I have already paid and …
Printing detail on check stubs
I had to reload my Quickbooks program on to a new hardrive and since then when I print my check (check/stub/stub format) no detail prints on the stubs. …
Deleted reconciliation items
My husband wanted me to start a new Quick Books for the year so I backed up the database and then deleted all previous year’s tranactions. When I went …
Email forms from one of two accounts
I have more than one email account(Box) on my mac mail. When I send a form it emails from both accounts. I have looked at both preferences on Quickbooks …
I need a template for setting up QB for govt contracting.
Hi. My husband and I own a very small (just the 2 of us so far) consulting firm. Our clients are DoD commands. Although, as subcontractors, we are unlikely …
I just want to know if we can get the pay stub hard copy from the quick books when we run the payroll?
Items and Check Register
Why when I invoice a customer, does SOME of the “items” show up in the check register? Am I coding them incorrectly?
Detailed customer invoice that does not detail markup?
Hi, I need to be able to produce detailed invoices for my customers with all expenses detailed but I do not want to detail the markup on each of these …
Bounced Checks
Hi Jennifer, I’m trying to to record a bounced check from a customer, and again, finding out there are many suggestions and have little confidence in these …
QB for Electrical Contractor
I have just started bookkeeping for an electrical contractor who sells electrical supplies and provides professional labor.
The QB set up doesn’t seem …
Sales Tax Liability Report
I have a question about the sales tax liability report being wrong.
At times, we find it necessary to purchase items from vendors and are charged sales …
TAX EXEMPT ID #
When invoicing, How do I use a Tax exempt ID # rather than the standard Out-of-State sale, exempt from sales tax?
Class that make up a division, what accounts are involved
Hi:
In QB 09, I am trying to set up 3 different departments in my QB. We have a cleaning service. The 3 departments are 1) residencial cleaning service, …
Accounts Receivable
Overpayment & Underpayment
Hi Jennifer, I would like to know how to handle “old” transactions for accounts receivable overpayments and underpayments from customers in 2009. One …
Real Estate Transactions
How do I record a transaction for a sale of land minus the selling expenses in quickbooks?
Keyboard Shortcuts
Is there a keyboard shortcut to closing all open windows at one time?
Reply:
I address this in my free ebook, “7 Time Slashing Strategies …
Christmas gifts and christmas party
Hi There,
I would just like to know how to allocate christmas presents purchased for staff, as well as groceries purchased for the christmas party. …
Reimbursable Expenses
in QuickBooks
I have a question about reimbursable expenses. We’re a flying club. When we bill a customer for an hour of flying he is charged separately for an hour …
Bank Reconciliation Beginning Balance Not Matching
I was reconciling other bank accounts in Quickbooks and the transactions I entered caused another bank account to be off. When Quickbooks asked if I wanted …
Profitability Tracking
Is it possible to track profitability on a sale from cost that gets applied to a manufacturing or work order?
Jennifer replies:
Hello Greg, …
Voided Invoice
Can an invoice that has been voided be unvoided?
Jennifer replies:
Hi Jerri,
There is not a function in QuickBooks to unvoid a voided invoice. …
Quickbooks 2008 and windows mail (Vista)
Hi there,
I have recently upgraded my laptop and it has Vista. So I installed Quickbooks 2008. Now I am having trouble emailing invoices via Windows …
Deleting entries in the payments to deposit window
I have 3 entries in my payments to deposit window which already appear in my check register. How do I delete these entries without affecting my check …
Recover a Deleted Transaction
in QuickBooks
A reader asks a question about how to recover a deleted transaction in QuickBooks.
Hi Jennifer,
I just deleted a HUGE journal entry that took …
Moving Data to a New Computer
Hi Jennifer~
I need to move my data to a new ocmputer, to a fire wire used with my new computer. Both PC’s.
I just now installed QB (same version) …
Old vendor Bills in QuickBooks
I have old bills on the system that have not been posted against the original Cheque payment that was made, I cannot delete them as the VAT period is closed, …
Consolidating QuickBooks Files
How can one consolidate a number of QuickBooks files (companies, .qbw) into one company.
Jennifer replies:
Unfortunately Intuit, the maker …
negative vendor balance
How do i get rid of a negative vendor balance?
Jennifer replies:
Hello Glennis,
A negative vendor balance generally arises because paid …
Different QuickBook versions
Question about different QuickBooks versions.
“Is there a way of viewing and/or printing information from a different version than what we have currently?” …
Is Payroll Service Needed?
I am the sole officer and the only person on the payroll of a C Corp. Is it necessary for me to be enrolled for Intuits basic payroll service?
I am …
Our QB file is huge and slow
Dear Jennifer:
We have used QB since 2000 and now the file is huge and slow. We can no longer email to our accountant.
We are told that condensing …
Personal Check Register in QuickBooks
Question about having a personal check register in QuickBooks.
We have two checkbooks. One used for personal and one for business. I have them both …
bookkeeping help
Question about bookkeeping help.
hi there my name is Luis Montoya. I am 23 years of age. Recently I helped a friend start up an auto shop business. …
Upgrading a QuickBooks File
Question about upgrading a QuickBooks file.
“The two computers are several hundred miles apart. Can I use a CD copy of (I don’t really know what this …
QuickBooks Credit Card Management
I have a company with a number of employees who each have their own corporate card.
I’m looking for a way to download the transactions from the card …
inv still in invoice payment
how do i get rid of an invoice still sitting in invoice payment (debtors) without altering the customer balances?
Credit Card Payments in QuickBooks
How do you enter your credit card payment? I have all the receipts attached to the statements and a report that has all the breakdown of the GL account …
Bonus Paycheck
I need to pay 3 employees a net bonus check. When I go to the Payroll Center the only three options I have are: Related Payroll Activities, Pay Employees …
QuickBooks Bank Reconcilation Error
Hi Jennifer,
I was reconciling in QuickBooks and accidentally my thumb hit the enter button and the compter Reconciled. The computer thinks I have reconciled …
Alphabetize Checks in QuickBooks
I would like to alphbetize checks in QuickBooks.
I print over 500 checks twice a month and the “clients” are put in under Vendors. What I would like …
Banking and Undeposited Funds
Hi Jennifer,
I am having trouble with banking and undeposited funds.
I am baby stepping my way around QB’s trying to recover an account that has …
Quickbooks for Accounts Payable?
Hi
We are a food manufacture and we sell to distributors and stores. We have a program that we built that does our Sales and Order Entry. We would like …
Back Dating Transactions
in QuickBooks
A reader asks about back dating transactions in QuickBooks.
Hi Jennifer,
I am not a trained accountant and am a little worried about using …
Customer’s Accounts Receivable is Incorrect
One of my customer’s accounts receivable is incorrect.
I’m using QuickBooks Pro 2008. Within the Receive Payments window, the customer information shows …
Bank Reconciliation freezes
I have looked for help on QuickBooks community but can’t seem to find an answer.
I am using QuickBooks Pro 2008 and had no problem until this week with …
Troubleshooting reconciliation
My tax man says I have to go back through all my reconciliations and redo some organizing how do I re do all my reconciliations?
Jennifer replies: …
Acquiring Quickbooks Software Outside the United States
Dear Jennifer,
I am from the Philippines and working in an export company. My boss advised me to look for a supplier of QuickBooks (latest version). …
How do I export a Quickbooks file to a specific Excel worksheet?
I am using Quickbooks Pro 2007 on a single-user desktop. I have had success exporting …
Inventory Assembly and Cost Averaging
We are a small manufacturer of espresso equipment. We use 2007 Premier Manf & Wholesale edition. I have created an inventory assembly, added all parts …
Easy & Inexpensive QuickBooks Help:
“Conquer 27 Frustrating Mistakes that Steal Your Time, Sanity & Money!” …
Projects in Invoicing
How do I set up projects so I can invoice using projects and have it print out on the invoice? If you print preview you will see the tab for Projects, …
QuickBooks Pro 2008 Intuit/Acad – What’s the Difference?
What is the difference between Quickbooks Intuit and Acad? I am looking to purchase 2008 Pro for my small business. The Acad seems to be less than the …
Customer Blank when transferred from QuickPOS to QB
Hi Jennifer,
I know that I am using a very old version of Quickbooks (8.1) and QuickPOS (V4) but I am only starting out.
I am using Quickpos and …
Totals on Estimates
A reader writes with a question about totals on estimates in QuickBooks.
Dear Jennifer,
I have an estimate in Quickbooks Pro 2006 that is four pages …
Help Reconciling the Credit Card Account
I need help reconciling the credit card account.
I just found out that I can maintain a credit card just like I do my checking account so that all charges …
Credit card charges as they are incurred
I am trying to enter credit card charges as they are incurred. I reconcile and make a bill for later on each charge. When I reconcile I show a zero balance. …
How to Search for a Lost Check?
I printed a check in QuickBooks yesterday, and for the life of me it made no record of that transaction. How can I verify this transaction?
Jennifer …
QB Pro 6 as Retail POS?
I own a small shop, and my old POS software is DOA and no longer supported. I frankly can’t afford to buy QuickBooks POS. All I need is to enter my inventory …
Inventory Assembly – Item Price Changing
Jennifer – First let me say I love your site!!!
My question is regarding Inventory Assembly and Item Pricing. With the economy the way it is the prices …
Vendor is also a Customer?
This is similar to yesterday’s question regarding a name in two lists in QuickBooks.
I am a realtor with an LLC. My real estate broker is a local Keller …
Record Expense Reports For Employees?
I own a small real estate company (LLC) and I am also an employee. I record my business expenses that I pay for on a weekly expense report. I cannot always …
Wages Paid Two Quarters
A reader asks for clarification on wages paid in two quarters but appearing on a single check in QuickBooks.
Hello Jennifer,
If I pay an employee …
Vendor Checklist for Bills Paid
I would like to make a Excel file or a list of vendors that I could use as a hard copy, as a printed checklist to check off who has been paid each month, …
Add Credit Card Fee to Invoice
How do I add a credit card fee of 3% to an invoice based on the total amount?
Jennifer replies:
I assume you mean an invoice to a customer, …
Sales Tax Adjustments
Sales tax rates changed in January for some of the counties we do work in. We collected the correct rates and paid the correct rates, but I neglected to …
Owner’s Draw for S-Corp?
Jennifer,
I just opened my business 3 months ago and am using QuickBooks Online Edition. I am the sole owner of my S coprporation.
To pay myself …
New Customers not Saving in Customer List
I have a new copy of QuickBooks Pro 2008. I imported a different businesses’ Items list (approx 10000 items) and all looks good.
Problems come up …
Can’t Backup QuickBooks Premier 2006
All of a sudden I cannot backup QuickBooks Premier 2006. It says the file is read only, or that more than one user is logged on. We only have one user …
Paid Invoices on Deposit Detail Report
Hi, how can I get the invoice that has been paid to show up on the check deposit detail report? I know it can be done.
Jennifer replies:
I …
QuickBooks Premiere to QuickBooks Pro
cI had Quickbooks Premiere and am now going to try QuickBooks Pro. (Don’t ask.) I have my backup files for my business. Will I have trouble importing …
Alphabetize Customer List by Last Name
Hi Jennifer – I like this QuickBooks blog!
I have a client that upgraded from QuickBooks 5.0 (yes, 5.0!!) to QuickBooks 2008, and he wants his client …
Reimbursements Need to Match Vendor Payments
I do bookkkeeping for a real estate company. I need help with the profit and loss report in QuickBooks.
For example: we will receive a bill from a …
Single Company, Many QuickBooks Files
My boss wants to record revenue for each location.
So I created seven company files, plus one for the corporate office. All locations incurred expenses …
Removing A/R and A/P from QuickBooks
We are an accounting firm and often do not want to use the accounts receivable and accounts payable subledger modules when doing our clients’ books.
…
